Frequently Asked Questions

Before reaching out, please take a moment to see if your question has already been answered here. We truly appreciate your interest in our shop and want to ensure we have the space to promptly address urgent customer concerns or serious business inquiries.

Do you offer discounts?
Our current discounts are displayed in the top banner of our website and are also announced via email and social media. These deals are the only discounts currently available. Discounts will be applied once you add the items to your cart.

As a new shop, we're excited to grow, and we plan to offer more deals in the future. Affordability is important to us, and we're committed to keeping the shop thriving so we can continue bringing you more unique designs and products.

How long does shipping take?
Shipping times vary depending on the item. When you add items to your cart, you'll be able to see the shipping options and estimated delivery times at checkout. We currently offer standard shipping, and some items also have economy shipping. For more details, please refer to our Shipping Policy.

Can I make returns?
Yes, we accept returns in accordance with our return policy. For more details, please view our Return Policy.

What are the sizes?
Sizing varies by item. For apparel, you can find the size chart by clicking on the product and scrolling down. For home decor items like pillows, towels, and stickers, the exact dimensions will be listed in the product description or size options.

Are you looking for a marketing specialist?
While we're open to business inquiries, we are not currently seeking a marketing specialist.

Which payment options do you accept?
The Birb Studio accepts a variety of payment methods, including Amex, Apple Pay, Venmo, Visa, Shop Pay, PayPal, MasterCard, Google Pay, Meta Pay, Discover, and Diners Club, all powered by Shopify.